At LBi, you are the center of our universe. We support you with people, process and tools we have honed over 20 years of successful project delivery!

Tech Focused Company

20 years in business with NO salesperson, commission based employees or social media presence
Technical team focused on quality delivery and results
Reputation based growth
Long-term employees who know each other's strengths and work together to deliver at every level
Value driven culture

Best of Breed Approach

No equipment or manufacturer bias. We use what meets or exceed the customer requirements
Equipment purchase available but not required. We will provide and install or you provide and we install
Partnerships to meet customer requirements outside our expertise

Program Management

All meetings include a stated purpose or agenda
Discussion points and assigned actions with due dates are distributed after each meeting
Focus on stakeholder communication and RAID (Risks, Actions, Issues and Decisions)
Project Managers are assigned at a minimum 25% allocation (small projects) allowing them to focus on planning, communication and delivery
Larger projects utilize a team approach connecting project coordinators and project managers with program management to deliver effectively
Lessons learned and continual imporvement are top priorities

System Designers

Focus on end user requirements at the end user, system and application layers
Prioritize customer standards to ensure consistent documentation and support
Integrate and leverage ITSM processes to delvier consistent results
Communicate system limitations during design so they are understood and addressed

Competent Field Techs

All techs onboarded to the project before going onsite
Deployment plans list site details down to where to park and how to handle garbage or defective equipment
Daily site reports with photos where appropriate are provided to monitor status
No dispatch and forget service calls
Service techs work remotely within a support call with a technical PM while onsite to quickly address and resolve onsite issues
LBi service desk supports our remote techs with customer specific engineering, configuration and technical support

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Business Model Supports What You Need When You Need It

At LBi, you choose the level of support you need to be successful. Services can be customized to fit your unique requirements.
We can take your project from Purchase Order to Project Acceptance or provide individualized services to support your team's success.

Interpretation of a man visualizing a business process flow improvement.

Ala Carte Project Support

Need engineering support or have a service issue with limited capacity to meet your SLA? Leverage LBi's team to assist at the point of need. We deliver on time, every time.

Turn Key Project Delivery

When you're bench strength is limited, LBi is ready and able to deliver your project from initiation to acceptance. When transitions occur, LBi can quickly onboard to keep programs and projects on track

PMO As a Service

LBi's PMO team can uplevel your project and program delivery. From Program approach, through design, processes and execution, LBi PMOAAS can help you manage peak work loads, improve quality delivery, increase capabilities while reducing management effort.

Use PMOAAS to uplevel capability quickly, bridge resource gaps or transitions, reduce risk and drive organizational change

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